Is it possible to get a replacement strap for a pair of Crocs?

[Laurie4b]

I got my first Crocs this year when the Mary Jane style came out. I have really loved them for comfort and versatility. However, the straps of one shoe are now popping off repeatedly during the day. I've only had them a couple months, and for the price, would have expected longer wear.

Has anyone had success replacing a strap? Where do you go to get one?

[TwinMominTX]

They will send replacement straps out for free. The even sent me free replacement straps when I told them that my puppy ate all our straps. They shipped them free and they were at my house the next day!!

Our toll-free number: 1-866-306-3179.

If you live in Canada: 1-866-952-7627.

[Jennifer in MI]

We went back to the store where we bought them and they had them in the store! I love my Crocs!

[mktkcb]

If it's just the black button things that are popping out (causing the strap to pop off), then you can go to their website and request replacement ones. They sent me a little bag with a whole bunch of them. If indeed the strap itself is broken, I'm sure they'll replace that as well. HTH,
Kayleen

[Laurie4b]

Thanks for the numbers! The replacement is on its way!

[Laurie4b]

Yep. That's it. They are sending me a replacement. Thanks!

[Laurie4b]

I bought them on my bi-annual excursion!